The Global Paradox of Digital Bureaucracy: Strategic Decisiveness in Talent Recognition

Gerry Ananda Pasaribu; Corry Yohana; Christian Wiradendi Wolor; Osly Usman; Dewi Susita; Cedaryana

doi:10.59890/ijetr.v4i1.295

Authors

Gerry Ananda Pasaribu Universitas Negeri Jakarta
Corry Yohana State University of Jakarta
Christian Wiradendi Wolor State University of Jakarta
Osly Usman State University of Jakarta
Dewi Susita State University of Jakarta
Cedaryana State University of Jakarta

DOI:

https://doi.org/10.59890/ijetr.v4i1.295

Keywords:

Strategic Decisiveness, Digital Transformation, Bureaucratic Inertia, Meritocratic Justice, Mintzberg.

Abstract

This research investigates the "Global Paradox of Digital Bureaucracy," characterized by the systemic decoupling between technological acceleration and legacy regulatory inertia. Utilizing a qualitative single-case study lens grounded in Mintzberg’s (1976) Unstructured Decision Process Theory, the study deconstructs how a massive administrative backlog serves as an evocative stimulus for institutional renewal. Findings reveal that traditional "search" routines are insufficient in digital-native environments, necessitating sophisticated design routines to bridge the algorithmic-regulatory gap. The study culminates in the proposal of the Digital-Driven Strategic Decisiveness (DDSD) model, which posits that organizational resilience is predicated on the leadership's capacity to harmonize technological interoperability with formal policy authorization. By repositioning administrative agility as a moral imperative, this research provides a universal roadmap for restoring Meritocratic Equity and the Psychological Contract within public institutions facing scaling complexity

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